GleamVaults.shop is committed to providing clear and reliable shipping information so customers know what to expect after placing an order. This Shipping Policy explains how orders are processed, shipped, and delivered, including estimated timeframes and important shipping-related conditions. By placing an order on our website, you agree to the terms outlined in this policy.

Order Processing Time

All orders placed on GleamVaults.shop are processed within 1 to 3 business days. Order processing includes order verification, quality checks, and preparation for shipment. Orders are not shipped on weekends or public holidays. If an order is placed during high-demand periods or promotional events, processing times may be slightly extended, and customers will be informed if delays occur.

Shipping Time and Delivery Estimates

Once an order has been processed and shipped, the estimated delivery time is 7 to 12 business days, depending on the destination and shipping carrier. Delivery timeframes are estimates and not guarantees, as shipping carriers operate independently and may experience delays beyond our control. Customers should allow the full estimated time before contacting support regarding delivery status.

Total Estimated Delivery Time

The total estimated delivery time, including order processing and shipping, is approximately 8 to 15 business days from the date the order is placed. This timeframe may vary based on factors such as location, carrier operations, weather conditions, and customs clearance where applicable.

Shipping Locations

GleamVaults.shop currently ships to eligible locations within the United States. Shipping availability may vary based on carrier coverage and operational limitations. Any restrictions or limitations will be clearly communicated at checkout.

Shipping Fees

Shipping costs, if applicable, are calculated at checkout and displayed before the customer completes the purchase. Any applicable shipping fees are non-refundable unless the return is a result of an error or issue confirmed by GleamVaults.shop.

Tracking Information

Once an order has been shipped, customers will receive tracking information via email. Tracking updates may take some time to appear after shipment due to carrier system updates. Customers are advised to monitor their tracking status regularly for the most accurate delivery information.

Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout. GleamVaults.shop is not responsible for delays, lost packages, or delivery failures caused by incorrect or incomplete addresses provided by the customer. If an address correction is required after an order is placed, processing or delivery may be delayed.

Delayed or Lost Shipments

While we work with reliable shipping partners, delays can occasionally occur due to factors beyond our control, such as carrier disruptions, weather conditions, or operational issues. If a shipment appears significantly delayed or lost, customers are encouraged to contact our support team for assistance. We will review the situation and provide guidance based on carrier information.

Customs and Additional Charges

In rare cases where shipments require customs processing, additional time may be needed for clearance. Any customs duties, taxes, or additional charges imposed by authorities are the responsibility of the customer. GleamVaults.shop does not control customs processing timelines.

Damaged Packages During Transit

If an order arrives damaged due to shipping, customers must contact us within 48 hours of delivery. Supporting evidence, such as photos of the package and item, may be required to review the issue. We aim to resolve shipping-related damage concerns fairly and promptly.

Order Modifications and Cancellations

Once an order has been processed or shipped, modifications or cancellations may not be possible. Customers should review their order details carefully before completing the purchase. Orders that have already been shipped must follow the return process if eligible.

Policy Updates

GleamVaults.shop reserves the right to update or modify this Shipping Policy as needed to reflect operational changes or legal requirements. Any updates will be posted on this page, and continued use of the website indicates acceptance of the revised policy.

Contact for Shipping Inquiries

For questions related to shipping, delivery timelines, or tracking information, customers are encouraged to contact our support team. We strive to respond promptly and provide accurate assistance.

Business Details

Official Business Information

Business Name: GleamVaults.shop

Business Email:
support@gleamvaults.shop

Business Hours:
24/7 (Monday to Friday)

Business Address:
239 Greene St, 10003, USA, New York, NY 10003